Support Your Teams Better, Without Becoming a Developer
Middle managers are increasingly responsible for delivering value through digital tools, dashboards, and systems 鈥 even if they鈥檙e not the ones building them.
This course is designed for team leaders and functional managers who want to understand how to scope digital solutions, collaborate effectively with analysts and developers, and avoid costly overbuild or missed opportunity.
You'll leave with the tools and confidence to make better decisions, communicate expectations clearly, and support your teams sustainably 鈥 without needing to become a technical expert.
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What You鈥檒l Learn
- How to assess whether a problem should be solved with a digital solution
- When to eliminate, delegate, configure, buy, or build 鈥 and how to decide
- How to sketch and communicate a solution using structured thinking
- Hands-on experience with Power BI to understand what your teams need from you
- How to commission, review, and govern dashboards and low-code tools effectively
- Frameworks for escalation, risk, and ownership of digital workstreams
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Who Should Attend
This course is ideal for middle managers, business unit leads, service delivery managers, operations heads, or any professional sponsoring internal reporting, workflow, or automation projects.
No technical background is needed 鈥 just a desire to better support and lead your teams in a modern workplace.
